Shipping & Return Policy.
Shipping Policy
At Flower Watchers, we aim to deliver your products efficiently and safely, no matter where in the world you are. Our products are fulfilled by our trusted partner, Printful, which ensures quality production and shipping.
Shipping Methods and Costs:
We offer standard and express shipping options. Shipping costs will be calculated at checkout based on your location and the size of your order.
For international orders, customs fees or additional taxes may apply and are the responsibility of the customer.
Estimated Delivery Times:
Domestic Shipping (UK): 5-8 business days
International Shipping:
Europe: 7-14 business days
North America: 10-20 business days
Rest of the world: 10-30 business days
Please note that production time may vary depending on the item, but typically ranges from 2-5 business days. The delivery estimates above do not include production time.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. Please allow up to 48 hours for the tracking link to be activated.
Shipping Issues:
If your order hasn’t arrived within the expected time frame, please contact us at [your email/contact page] so we can assist you.
Return Policy
We want you to be completely satisfied with your purchase from Flower Watchers. However, as our products are printed on demand, we have some specific guidelines for returns and exchanges.
Return and Exchange Conditions:
Damaged or Defective Items: If your item arrives damaged, defective, or misprinted, please reach out to us within 14 days of receiving your order at [your email/contact page] with photos of the issue, and we’ll arrange for a replacement or refund.
Wrong Address: If the shipping address was incorrect, we cannot offer a replacement. Please ensure your shipping details are accurate at the time of purchase.
Change of Mind: As all products are made to order, we do not accept returns or exchanges for buyer’s remorse or incorrect sizing. Please refer to the sizing guide provided on each product page.
Refunds:
Once your return request has been approved, refunds will be processed to your original method of payment. Please allow up to 7 business days for the refund to reflect in your account.
Return Shipping:
If a return is approved, we will provide instructions for shipping the product back. You may be responsible for covering return shipping costs depending on the circumstances.
Questions?
If you have any questions or concerns about our shipping or return policies, don’t hesitate to reach out to us at theflowerwatchers@gmail.com. We’re here to help!